Penn National Gaming Cocktail Server in Biloxi, Mississippi

Overview

Don’t just work. Work Happy.

A career in gaming? At Boomtown Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Beverage Cocktail Server. An individual could be successful if they possess the following.

Your daily responsibilities include

  • Provides personalized service and uses guest name

  • Resolves service problems according to guidelines

  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos

  • Promotes casino events and programs

  • Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round

  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines

  • Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests

  • Handles money according to procedure

  • Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor

  • Maintains clean and stocked workstation

To be successful in this position it will require the following skill set

  • Must be 21 years of age

  • High school diploma or equivalent

  • Read, write legibly, understand and speak English

  • Excellent customer service/communication skills

  • Count money and change correctly

  • Know or is able to learn tray service, cocktail ingredients

  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed

  • Must meet professional appearance standards as prescribed by company policy

  • Must be physically mobile with reasonable accommodation

  • Must be able to respond to visual and oral cues

  • Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time

  • Able to tolerate second-hand smoke, noise, bright lights

  • Able to work at a fast pace in often crowded/noisy environment

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

If you’re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an “A” list career portfolio. You will soon understand why “It’s Good To Be PENN!”

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-49152

Casino Property Boomtown Casino Biloxi

Position Type Regular Part-Time

Category Food and Beverage