SRA International, Inc., A CSRA Company CMDB Architect/Configuration Manager (SRF 2957) in Stennis Space Center, Mississippi
Clearance Level Must Currently Possess:
No Active Clearance Required
Clearance Level Must Be Able to Obtain:
No Active Clearance Required
Created after 9-11-2001, the Department of Homeland Security consolidated numerous agencies' data centers for central management. CSRA plays a key role in the Department's IT integration strategy through its Data Center-1 program. CSRA's DC-1 program is committed to delivering an efficient, responsive, and mature data center operation through excellence in service delivery, performance, and continual service improvement.
We are seeking a CMDB Engineer to provide Information Technology Asset Management technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet asset management deliverables. Has domain and expert technical knowledge of Configuration Management Databases.
Develop and maintain account standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs.
Work with the project manager to develop configuration management plans, milestones, and schedules for projects. Suggests alternative revisions and assists in implementing new strategies as appropriate.
Decompose configuration items into appropriate configuration units for the specific project or task. Identify problem issues and recommends solutions as appropriate.
Establish approach for resolving discrepancies to ensure requirements are met. Implement solutions as necessary, to ensure that problems are resolved.
Perform audits for projects or accounts according to the configuration management plans. Implement baselines that are established and approved by the appropriate control board. Recommend and implement suggestions as appropriate. Coordinate audit requests to ensure data compliance.
Develop initial technical installation guidelines and other documentation of hardware and software standards to facilitate tracking. Maintain relationships with customers and support personnel in understanding product configuration.
Perform daily and long-term operational and strategic management of hardware and software
Plan, monitor, and record hardware assets and/or software licenses to make sure they comply with vendor contracts in different software tools
Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
Ensure effective management of the CMDB and that the content contained is accurate
Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management. Meet all Asset Management Service Level Agreements (SLAs)
Take part in various projects, providing support to VPs of Infrastructure and Finance
Recruit a small team of asset analysts and supervise their performance
Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB
Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with
Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement
Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses
Perform verification and audit of CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them
Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously
Design processes relating to software and hardware asset management, execute and enhance them
Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
Take part in other ITSM processes, or as required perform as a back up to maintain operational activities
Create and execute governance and strategic asset management function
Collaborate with infrastructure teams to determine trends in asset performance
Perform research on industry best practice and incorporate it with organizational practices
Establish and maintain hardware and software maintenance database (CMDB).
Bachelor’s degree in information technology, computer science, or business administration, or in other related field.
Strong knowledge and ten years plus experience working with a CMDB and the specific business services that it supports
Strong knowledge of IT software and hardware
Five years or more experience managing staff
Five years or more ITSM tool experience, as well as ServiceNow experience
Proven ability and experience in executing strategic asset management processes successfully
Profound knowledge of licensing agreements involving software, including Microsoft, IBM, and Oracle
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes, as well as experience with Discovery tool
Strong ability to carry out assigned tasks independently with little supervision
Excellent at performing multiple tasks at the same time without erring
Excellent communication and interpersonal skills
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA MS Stennis Space Center - 9325 Cyprus Loop Rd (MSC009)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
THINK NEXT. NOW.
CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.
We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.